Shipping Policy

Welcome to Lounge Tech! We are committed to delivering your purchases in a timely and secure manner across Pakistan. Below is our comprehensive shipping policy to help you understand our processes and timeframes.

1. Order Processing Time

  • Once your order is placed, it will be processed within 1-2 business days (excluding weekends and public holidays).
  • After processing, you will receive a confirmation email with your order details and estimated delivery time.

2. Shipping Locations

  • We ship across Pakistan, including all major cities and remote areas.
  • Please ensure that your delivery address is accurate and complete to avoid delays.

3. Shipping Methods and Timeframes

  • Major Cities: Orders delivered to major cities typically arrive within 3-5 business days after processing.
  • Remote Areas: For remote or less accessible areas, delivery may take 5-7 business days.
  • Delivery times are approximate and may vary due to factors such as weather conditions, public holidays, or courier service issues.

4. Shipping Fees

  • Shipping charges are calculated based on your order’s weight, dimensions, and delivery location. The exact shipping cost will be displayed at checkout.
  • We occasionally offer free shipping promotions on select items. Check our website for updates on these offers.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number by email. This allows you to track your package’s progress and estimated arrival time.
  • If you experience any issues with tracking, please contact us, and we will assist you.

6. Delivery Delays

  • While we strive for prompt delivery, unexpected delays may occur due to factors beyond our control (e.g., weather, customs). In such cases, we will do our best to inform you of the delay and provide an updated delivery estimate.

7. Missed Deliveries

  • If a delivery attempt is unsuccessful, our courier partner will contact you to arrange a second attempt. Please ensure that someone is available to receive the order at the provided address.
  • For additional delivery attempts, extra fees may apply depending on the courier’s policy.

8. Damaged or Missing Items

  • Please inspect your order upon receipt. If an item is damaged or missing, notify us within 24 hours of delivery.
  • For damaged products, kindly provide photos, and we will arrange for a replacement or refund as per our Return Policy.

9. Contact Us

  • If you have any questions about your order or our shipping policies, feel free to reach out. Our team is here to help!
  • Email: info.loungetech@gmail.com
  • Phone: +92 303 6891050
  • Address: Mohallah Jaman Shah, Jampur, District Rajanpur, Pakistan

Thank you for shopping with Lounge Tech! We look forward to providing you with the best products and services for your living room electronics needs.